After disappearing for six days, Precious has reappeared in Santos.
In the last few days, countless emails have been sent back and forth concerning the inconvenient and very expensive processing that has to be done with Emmazwo in Argentina.
The transport on the ship cost 1822€, and now the processing of Emmazwos arrival through the agent in Argentina is costing 1240$ (around 1000€). This was the original offer:
Basis on the dimension and weight on BL, please see below charges involved.
Port Terminal charges: usd 450.-
Agency charges: usd 220.-
Customs bróker fee: usd 360.-
Customs inspection: usd 150.-
Total: usd 1180.- (You can cancel in US Dollars cash in our office or by bank transference, in this case you must add usd 60 as banking fee)
**NOTE**: For banking transference use the term “OUR” for banking charges. DO NOT use “SHA” (All fees payable to depositors)
This does not include the copies of the original documents, you can copy them in advance, but you also need a copy of the passport page with the entry stamp for Argentina. However, this copy can not be made in the carriers office, but in another shop close by. After I transferred the money to get the copy and all things in order, they wanted another 45$ just to courier the document from Zarate to Buenos Aires. This is when things went out of control.
Of course, contradictory emails came but I constantly emailed back, always putting Seabridgde and the original agents to work, trying to bring an end to this. I expressed my disappointment over the customer service and even advised Seabridgde to make the work more customer friendly or to smartly change to another agent. A car will be rented for all incoming courier services, and it’ll make it easier for me to go wakeboarding!